Terms and Conditions – Riseon Empo Services Pvt Ltd

Terms & Conditions of Riseon Empo Services Pvt Ltd

Riseon Empo Services Pvt Ltd

Last updated: 05 February 2026

Riseon Empo Services Pvt Ltd (“we”, “our”, “us”) operates the website https://riseonempo.in.

We are committed to protecting the privacy and personal data of our users and customers.

These Terms & Conditions (“Terms”) govern your access to and use of the website https://riseonempo.in and the purchase of products (including digital gift cards) from Riseon Empo Services Pvt Ltd.

By accessing or using our website, you agree to be bound by these Terms.

1. Business Information

Brand Name: Riseon Empo Services

Legal Entity: Riseon Empo Services Private Limited

CIN: U62099WB2025PTC284334
GSTIN: 19AAPCR2343P1ZM

Registered Address:
1st-FR, 7B RANI Road, Rashmoni Rd, Kolkata, West Bengal 700013

Email: support@riseonempo.in | riseonemposervicess@gmail.com

Contact Number: +91 8274979631

2. Eligibility to Use

You must be at least 18 years old to use this website

By placing an order, you confirm that you are legally capable of entering into a binding contract under Indian law

3. Products & Services

Riseon Empo Services Private Limited sells physical products and digital products (gift cards)

Product images are for illustration purposes only; actual products may vary slightly

Product availability and pricing are subject to change without prior notice

4. Pricing & Payments

All prices are displayed in Indian Rupees (INR)

Prices are inclusive/exclusive of GST as mentioned on the product page

Payments are processed through secure third-party payment gateways

We do not store card, UPI PIN, or net-banking details

5. Order Acceptance & Cancellation

Orders are confirmed only after successful payment

We reserve the right to cancel or refuse any order due to:

Pricing or inventory errors

Suspected fraud or misuse

Incomplete or incorrect customer details

Customers may cancel orders only before dispatch

6. Shipping & Delivery

We ship products within India only

Delivery timelines are estimates and may vary due to courier or external factors

Risk of loss passes to the customer upon successful delivery

(Refer to our Shipping Policy for detailed information.)

7. Returns & Refunds

Returns and refunds are governed strictly by our Refund, Return & Gift Card Policy

Digital gift cards are non-refundable and non-returnable

8. Digital Gift Cards (Special Terms)

Gift cards are digital products delivered electronically

Gift cards cannot be cancelled, refunded, exchanged, or redeemed for cash

Riseon Empo Services Private Limited is not responsible for loss, theft, expiry, or unauthorized use of gift cards

Gift cards are redeemable only on https://riseonempo.in

9. User Responsibilities

You agree:

To provide accurate and complete information

Not to misuse the website or services

Not to engage in fraudulent, abusive, or unlawful activities

10. Intellectual Property

All website content including logos, text, graphics, images, and design is the property of Riseon Empo Services Private Limited

Unauthorized use, reproduction, or distribution is strictly prohibited

11. Limitation of Liability

Riseon Empo Services Private Limited shall not be liable for:

Indirect, incidental, or consequential damages

Delays or failures caused by third-party service providers

Losses arising from misuse of products or services

Our total liability shall not exceed the value of the product purchased.

12. Force Majeure

We shall not be held responsible for delays or failure due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, or technical failures.